Delete your Wordim account
You can ask us to delete your Wordim account and its associated data at any time. This page explains how, what is deleted, and what may be kept.
How to request deletion
- In the app: open Profile → Delete account and confirm.
- If you need help or cannot sign in: email support@wordim.app. Signed-in players may also open Contact us in the app.
We may take reasonable steps to verify that the request comes from the account owner before deleting.
What is deleted
Your authentication account, email/sign-in identifier, personal profile, username, active entitlement mirror, XP, coin balance, friend relationships, notification registrations, and other account-linked personal data are deleted or de-identified.
What may be retained
Completed-game records may remain in anonymized form so opponents' history, rankings, and game integrity remain accurate. We may also retain limited security, fraud, payment, tax, accounting, or dispute records where required by law or reasonably necessary. Provider backups are removed through the applicable backup cycle.
Timeline
In-app deletion is normally processed immediately. We respond to verified contact requests within 30 days, unless applicable law requires a different period. Receipts held by a payment platform are governed by that platform.
Subscriptions
Deleting your Wordim account does not automatically cancel recurring billing. Cancel a monthly or annual subscription through Apple, Google Play, Stripe, or the platform where you purchased it before deleting the account.
Questions
Email support@wordim.app, or use Contact us in the signed-in app. See our Privacy Policy and Terms of Use.